* Greet and welcome guests with a professional and friendly attitude * Manage check-in and check-out procedures efficiently * Handle guest inquiries, provide information about services, and resolve complaints * Coordinate with housekeeping and maintenance departments for guest needs * Maintain accurate records of reservations, room availability, and guest accounts * Operate hotel management software and telephone systems
No
* 1–3 years of experience in a similar front office role within the hospitality industry * Proficien